📦 FusionFlow Portable Blender — FAQ

1️⃣ When is my payment charged?

Your payment will only be fully charged once your order has been packed, processed, and is ready for shipment. As soon as your tracking number is generated, your card will be charged. This ensures you’re never paying for something that isn’t actively on its way to you.

2️⃣ What is your return and refund policy?

We offer a customer-first 15-day return policy:

• ✅ If your blender arrives defective or unused, you will receive a full refund.

• ✅ You are welcome to test your blender with water and ice to ensure functionality.

• ⚠ However, please do not blend any food, fruits, protein, or sticky ingredients during your trial period — even if cleaned, certain ingredients can leave odors, stains, or residues that affect resale.

• ✅ The straw must also remain unused for full refunds.

• ✅ If the blender has been used with food ingredients, a partial refund will be offered depending on condition.

• ✅ We stand behind our product 100% and guarantee your satisfaction.

3️⃣ How long does it take to charge, and can I use it while charging?

• 🔋 Fully charges in 2 hours with USB-C.

• 🚫 For safety, the blender cannot be used while charging.

4️⃣ What can I blend with the FusionFlow Portable Blender?

Perfect for:

• Smoothies

• Protein shakes

• Milkshakes

• Baby food

• Small ingredient prep for sauces, dressings, or purees

✅ No more dealing with your large kitchen blender.
✅ Quick cleanup with our self-clean mode:

Just add water + dish soap → blend → rinse.
Or hand wash like a regular blender.

5️⃣ What makes FusionFlow blend so well?

• 🌪 Hurricane Technology™ delivers unmatched blending power.

• 🔄 For best results: tilt the blender slightly while blending to move ingredients around and achieve an even blend.

6️⃣ Is it leak-proof?

Yes! Our portable blender is fully leak-proof:

• ✅ Safe to carry on-the-go.

• ✅ Use with or without the straw.

7️⃣ Is it made from safe, food-grade materials?

Absolutely. Every part of the FusionFlow blender is made with your safety in mind:

• ✅ ABS FDA food-grade materials (lid, cup, base, machine).

• ✅ ROHS compliant.

8️⃣ What is the blender's capacity?

• 🥤 Holds up to 500 ml — ideal personal size.

9️⃣ What type of blades does it use?

• 🔪 Premium 304 Stainless Steel blades for long-lasting durability and performance.

🔟 Is it dishwasher safe?

• ✅ The lid and cup are dishwasher safe.

• 🚫 The motor base should be wiped clean — do not submerge.

1️⃣1️⃣ How long does it take to blend?

• ⏱ One-touch 40-second automatic blend cycle for perfect consistency.

1️⃣2️⃣ Does it have safety features?

• ✅ Auto shut-off after 3 seconds of no-load spinning to protect the motor.

1️⃣3️⃣ What are the power specs?

• ⚡ Rated Power: 300W

• 🔋 Battery: Dual 2000mAh high-capacity batteries (total 4000mAh)

1️⃣4️⃣ What colors are available?

Currently available in 5 exclusive colors:

• 🔴 Reddish/Pink

• 🟢 Green/Olive

• ⚪ White

• ⚫ Black

• 🔵 Blue/Navy

1️⃣5️⃣ Is it easy to use?

• ✅ Single-button start/stop operation.

• ✅ LED battery status indicator shows:

  • Full charge

  • Half charge

  • Low battery

1️⃣6️⃣ Can it handle frozen fruits or ice cubes?

Absolutely! The FusionFlow blender easily handles:

• ❄️ Frozen fruits

• 🧊 Ice cubes

• 🍓 Tough ingredients for perfectly smooth blends.

1️⃣7️⃣ How fast is shipping?

All orders ship directly from our USA warehouse 🇺🇸

• ✅ Limited stock available.

• ✅ Orders ship the next business day.

• ✅ Delivered within 7 days or less (no long overseas waits).

✨ FusionFlow — Blending made simple, fast & portable. Whether you're home, at work, or on-the-go, we make blending effortless.